In a recent TikTok video that has captured public attention, an Amazon delivery driver revealed the unseen side of package delivery, showing how workers' hands become visibly soiled after just a few dozen stops. The candid demonstration has sparked discussions about where customers should place their delivered packages, particularly warning against common practices of setting boxes on beds and kitchen counters.
In her video, Amazon Driver Alex shows viewers her hands covered in dirt after completing just 20 to 25 delivery stops. "As someone who works for Amazon, stop putting your boxes... on your bed and your counters," she said while displaying her visibly dirty hands, which remain soiled even after she washes them.
The video resonated with other delivery workers who shared similar experiences in the comments. One user recalled their hands becoming "almost black" after touching numerous packages as a driver. Another former Amazon worker commented, "When I worked there, people would literally throw boxes on the ground. I used to sit on boxes."
When viewers suggested wearing protective gloves as a solution, Alex responded they are not currently mandatory for Amazon delivery drivers.
Some TikTok users shared their own strategies for managing delivered packages. "We put the packages there. We never put them on our beds or other places. It's just dirty!" wrote one user, describing their designated bin system for deliveries.
The discussion expanded beyond Amazon deliveries, with other service workers sharing similar experiences. Bank cashiers and librarians commented that they encounter comparable hand-soiling issues in their workplaces, demonstrating a broader concern about surface cleanliness in customer service roles.
The video has brought attention to the journey packages take before reaching their final destination. Each parcel passes through multiple handling points, from warehouses to delivery vehicles, before reaching customers' homes. Delivery drivers typically make hundreds of daily stops, interacting with various surfaces and environments along their routes.
Some commenters pointed out that, regardless of package contents, the exterior packaging encounters numerous environments and handling points during delivery. The discussion has prompted viewers to reconsider their package handling practices, particularly regarding the placement of deliveries on food preparation surfaces and bedding.
The conversation reflects growing awareness about hygiene practices in the e-commerce era, where home delivery has become increasingly common for households nationwide.
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