Economy|Food|WrittenByLAPost
A convenient app for ordering takeout has turned into a bait-and-switch scam. That’s the allegation in a lawsuit filed this week by Los Angeles County against Grubhub, the nation’s largest food delivery app. The suit accuses Grubhub of layering on hidden fees, falsely claiming drivers receive healthcare benefits, and misleading both customers and restaurants to pad its profits. The lawsuit lands amid growing outrage over Grubhub’s business practices. Customers have complained of inflated costs and orders never delivered. Restaurants say they’re getting gouged by unexplained fees and refunds. And drivers claim Grubhub’s healthcare and fair pay promises are an “outright
February 23, 2024