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Shopper discovers live worms in Shein package, raising quality control concerns for the online retailer.
@emma.coad.3 @SHEIN all I wanted was the missguided clothing and a jean skirt but instead i got worms falling out of my package…😵🤮🪱🐛 #shein #sheinbugs ♬ female rage - bel6va
A Shein customer reported finding live worms in her order package, raising concerns about the online retailer's quality control processes.
The shopper, who shared her experience on TikTok, discovered three live worms after opening bags containing items from the Chinese e-commerce company. In the video, she showed the creatures, approximately two inches long, moving on a plate.
"I dumped the packages out, and they fell out onto my feet and the ground," the customer told The U.S. Sun. She expressed her shock and stated she would not order from Shein again. "I have contacted Shein. They unfortunately told me in emails it's not their fault and they aren't liable. They won't give me my money back at all, which sucks."
A reverse Google image search revealed that these creepy crawlies are actually Giant Mealworms—the kind people feed to their pet lizards.
Other Shein shoppers are now freaking out in the comments, worried about what might be lurking in their own packages.
"OK, yep, just emptied my cart immediately," one viewer responded.
"I'm crying right now as my package is out for delivery," said another.
"I'm scared," a third said, "I just ordered from there."
"This is yet another sign I shouldn't buy from Shein," another person said.
"The gasp I just gusped," someone else wrote, while another added, "I am screaming."
"I will be opening all my packages outside from now on," admitted someone else.
A spokesperson from Shein told the U.S. Sun, "When we received the customer's inquiry, we launched an immediate investigation. They stated, "When the package completed our quality control process and left our facility, it contained only the Shein items ordered."
Shein says they've reached out to the customer and are going to give her money back.
This is not the first report of issues with Shein orders. Other users in the TikTok comments section shared similar experiences, including receiving items with different insects or mold.
Shein has been around since 2008 and has exploded because of its super cheap clothes. It sells its stuff all over the world—pretty much everywhere.
